Privacy Policy

Last Updated: August 25, 2025

This Privacy Policy describes how the Firehouse Subs Public Safety Foundation of Canada (“the Foundation”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards personal information in connection with our grantmaking, fundraising, communications, and online presence.

By using our website, submitting a grant application, making a donation, or otherwise engaging with us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal information in several ways, including when it is provided directly by you and when it is collected automatically through online technologies.

A. Information You Provide

We collect personal information when you or someone acting on your behalf submits it to us. This may include:

• Identifiers submitted through the Foundation’s online grant application process such as your name, organization name, title, email address, mailing address, and phone number
• Grant application materials, including written descriptions, supporting documents, quotes, testimonials and photos
• Donation information submitted through the Foundation’s donation site, such as name, email, donation amount, and associated preferences
• Communications submitted through web forms, email, or offline interactions
• Consent forms or permissions to use names, images, or stories for promotional purposes

B. Information Automatically Collected

When you interact with our website, we and our service providers may automatically collect certain technical and usage information, including:

• IP address and general location
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Referral source (e.g., from social media or search engines)

We may use cookies or similar technologies to support website functionality and analyze how the site is used. We do not use behavioral advertising or targeted advertising technologies.

Children’s Information
Our website and services are intended for individuals who are at least the age of majority in their province or territory of residence. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us at foundation@firehousesubs.com.

2. HOW WE USE THE INFORMATION

We may use personal information for a variety of purposes, including:

• Administering our grant program, including reviewing applications, following up with applicants, and documenting impact
• Processing and managing donations, issuing tax receipts, and sending acknowledgments
• Communicating with you, including responding to questions, sharing updates, and with your consent, sending newsletters or fundraising appeals
• Operating and improving our website, including security monitoring, analytics, and troubleshooting
• Complying with legal obligations, including financial reporting and audit requirements
• Protecting our rights and operations, including fraud prevention and legal enforcement

We may also use personal information for other purposes disclosed at the time of collection or with your consent.

3. SHARING AND DISCLOSURE

We may share personal information with the following categories of third parties:

• Service providers that support our operations, such as website hosting, payment processing, grant management, or analytics
• Communications or public relations partners, for promotional use of approved photos, stories, or grant highlights only where consent is provided.
• Advisors, auditors, or legal representatives, to meet legal, regulatory, or reporting obligations
• Law enforcement or regulatory authorities, if required by law or in connection with the protection of our legal rights
• Other third parties, as permitted or required under applicable laws, or with your explicit consent

We do not sell or trade personal information, including donor or applicant lists.

4. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Enable essential website functionality
• Analyze traffic and usage patterns

You may control cookies through your browser settings. Disabling cookies may affect certain website features. We do not use our website to engage in targeted or behavioral advertising.

5. RETENTION

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by applicable law. When determining retention periods, we consider:

• The nature and sensitivity of the personal information
• The purpose for collection
• Legal, tax, and operational requirements

When information is no longer required, we securely delete, de-identify, or archive it.

6. SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of any account credentials or information you manage on your own systems.

7. CROSS-BORDER TRANSFERS

Some of our service providers may store or process information outside of Canada. As a result, personal information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure that such transfers are conducted in compliance with applicable Canadian privacy laws and protected through contractual or other safeguards.

8. YOUR RIGHTS

Subject to applicable privacy laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information
• Withdraw consent (where applicable)

To submit a request, please contact us using the information below. We may require additional information to verify your identity before fulfilling your request.

9. CONTACT US

For any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

foundation@firehousesubs.com

Please include “Privacy Request” in the subject line to help us direct your inquiry. Note that we may request additional information to verify your identity before fulfilling certain privacy-related requests.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date. If the changes are material, we will take reasonable steps to provide notice.